Shipping Policy

Our Shipping rates include shipping + handling fees.

DOMESTIC:

+ We process, pack, and ship most orders (first-class shipping) within 3-4 business days (Mon-Fri).

+ This means, in most cases, you should have your parcel within 5-9 Business days.

+ If you are in a rush, please select Express mail option. Express orders are processed/packed/shipped within 48 hours.

+ This means your Express order should be in your mailbox within 3 days of purchase.

Domestic Shipping Rates:

+Free Shipping for Domestic orders over $50.00

+ Express Shipping (Domestic):

Flat Rate of $20

INTERNATIONAL:

International orders are shipped once-per-week via USPS Airmail 2-3 Weeks)
+ International orders will receive an email when orders are sent out, along with a customs declaration form (CN22) for your reference. This is viewable (not trackable) at USPS.com
+ International orders are typically sent out on Fridays. Because international orders are only shipped once-per-week, processing time may vary from order to order. For instance, an order processed on Thursday will ship-out in a timelier manner than an order placed on Saturday.

International Shipping Rates:

+International (Airmail):

Flat Rate $20

CANADA:

Canada orders are shipped once-per-week via USPS International First Class (1-2Weeks)

+ Canada-bound orders will receive an email when orders are sent out, along with a customs declaration form (CN22) for your reference. This is viewable (not trackable) at USPS.com

+ Canada-bound orders are typically sent out on Fridays. Because these orders are only shipped once-per-week, processing time may vary from order to order. For instance, an order processed on Thursday will ship-out in a timelier manner than an order placed on Saturday.

SHIPPING FAQS:

Q 1. Why has my order taken longer than expected?

A 1. USPS does not deliver on weekends or holidays. Business days include Monday thru Friday.

Q 2. Why didn’t I receive tracking information? A2. Please check your SPAM folder of your email. Often times, web-based mail has unusually high security settings. Our emails, as well as those sent from USPS.Com may be flagged as spam.

Q 3. Why didn’t I receive an order confirmation when checking out?

A3. It is not unusual for a customer to enter their email address incorrectly during the ordering process. If you went through the checkout process and didn’t receive an order confirmation please see above answer (re: security settings), and/or try calling our toll free number.

Q 4. What if an item is sold out?

A 4. Rarely, an item ordered through our online store is sold out at time of purchase, but it may happen from time-to-time. If this is the case and the re-stock time takes longer than our usual order processing (3-4 business days) a customer service representative will contact you to let you know this is the case as well as an expected re-stock time. If the customer is not willing to wait, a substitution order may be placed, a credit may be issued, or a cancellation/refund may be processed.

Q 5 What Countries Does Standardeyewear.com not ship to?

A. Currently, Standardeyewear.com ships to most countries, however, we do not ship to: Russia, Ukraine, Malaysia, Indonesia, The Philippines, and The African Continent. All orders received from these countries will be cancelled upon receipt.

Q 6 My order shipped incomplete?

A. If an item from your order is sold out and we are unable to re-stock in a timely manner, the remainder of your order will ship. If this is the case, a customer service representative will contact you to let you know of the situation. At this point, the customer will have the choice, to be issued a credit, be issued a refund for the purchase price of the sold out item, or to be shipped the item when it does come into stock (shipping costs will be incurred by standardeywear.com).